Frequently Asked Questions
Everything you need to know about your Snag order.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to initiate a request.
How do I find my perfect size?
Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the best fit.
Do you ship internationally?
Yes, Snag ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Snag garments?
To maintain the quality of your items, we recommend washing them inside out in cold water and hanging them to dry.